Host Assist Services

Services

Host Assist is here to help you manage your short-term rental through Airbnb, and to ensure that your guests always have a wonderful stay. Our exceptional services take the hassle out of short-term lets and help you maximize your financial reward. Our cost effective professional services are designed to increase occupancy rates, and to alleviate the stress and time that comes with looking after a short-term rental. Your guests are our business, and your property is our priority.

Managing Listings:

Host Assist works keeps your listing up to date on Airbnb to maximize exposure for your property. We list your property, respond to all queries and manage your online presence.

Photography:

Great photos can mean the difference between securing a booking and being passed over. We can provide you with professional photographs of your property, showcasing it in the best light.

Booking Management:

Host Assist will manage your bookings, and take care of all the admin required. We’ll also answer all questions before, during and after your guests’ stay. Guest vetting and checks are also conducted to ensure safety and security.

Guest Services:

We offer a full concierge service to your guests. From check in to check out we will ensure their every need is met and we’ll welcome them, hand over the keys, and where required, we’ll introduce them to your property.

Guest Communication:

We’ll communicate with guests every step of the way, and will be on call 24/7 should any emergencies arise. We’ll also provide guests with any important information they require, and advise them of local attractions, events and happenings, and where to find the best restaurants to suit all tastes and preferences.

Professional Cleaning:

Whether it’s laundry, domestic services or a full professional clean that’s required, Host Assist takes care of it all.

Maintenance:

Short-term rentals need to be maintained and we ensure that all facilities are always in working order and that any maintenance is completed quickly, without causing any distress to guests or, as far as possible, affecting the availability of your listing. We are also able to source new linen and other household items at reasonable rates.

Replenishments and Stock Control:

Host Assist can monitor stock levels and make necessary replenishments whenever needed. Our inventory system tracks stock, and if anything is running low we are able to replace it with ease. We are also readily able to complete an entry and exit inventory to ensure that everything is in place.

Host Assist is passionate about guest experience and our services ensure that everything is taken care of, including bookings, guests, housekeeping and maintenance.